POPIA-Compliant Consent-First Agency-Trusted

Rent with clarity.
Screen with confidence.

South Africa's first consent-driven rental history platform. Objective tenant ratings, structured dispute resolution, and full POPIA compliance — built for rental agencies.

100%
Consent-verified lookups
0
Raw IDs stored
28d
Dispute resolution window
POPIA
Fully aligned
No ID numbers stored
Encrypted DynamoDB + S3
Hashed lookup keys only
Agency-attributed every action
Tenant notified on all disputes
Trust bar background

A clear process. Zero ambiguity.

Every action on VRH is consent-gated, agency-attributed, and fully auditable. No anonymous profiling. No silent blacklisting.

01
Obtain tenant consent
Before any lookup, confirm the tenant has agreed — pre-approval, active rental, or within 14 days post-rental.
02
Perform a secure lookup
Enter the tenant's SA ID — it's instantly hashed into a lookup_key. The raw number is never stored.
03
View or create a profile
Existing profiles show ratings and resolved disputes. New tenants require at least one rating.
04
Rate and log (if needed)
Submit objective, category-based ratings. Log disputes only with evidence.
Step 1 · Consent confirmation
Consent logged
pre_approval · confirmed ✓
POPIA-compliant

Everything your agency needs to assess tenant risk objectively.

Built for South African rental agencies. Every feature serves one goal: informed, fair rental decisions.

Consent-first lookup
Three consent modes enforced at system level. Fully POPIA-aligned.
Category-based ratings
1–5 stars per dimension. Overall score auto-calculated.
Structured disputes
Evidence-required. 28-day resolution window.
Contract template builder
Build reusable rental agreement templates with integrated VRH consent sections. Duplicate, print, and manage from one place.
Signed contract tracking
Upload and track signed agreements per tenant. Monitor account standing — from deposit due to closed — with a full audit trail.
Dashboard KPI & metrics
Live charts across 5 time ranges — contracts created, disputes, VRH checks, and onboarding trends — all in one view.
Agency-centric model
Every action tied to agency + user.
Immutable audit trail
Timestamped, non-editable log of every action.
Zero ID exposure
SA ID numbers are hashed on entry.

Built for POPIA from the ground up.

VRH isn't retrofitted for compliance — it was designed with South African data law at its core.

No raw ID storage
SA ID numbers are hashed on input.
Explicit consent enforcement
No lookup proceeds outside a valid consent period.
Immutable audit logs
Every action is timestamped and non-editable.
Encrypted infrastructure
DynamoDB + S3, encrypted at rest.
Protection of Personal Information Act
No anonymous profiling
Explicit purpose per lookup
Tenant notification on disputes
Clear accountability per agency
Data minimisation by design
Right to respond (28-day window)

Simple, transparent pricing for agencies.

Start free. Upgrade as your agency grows.

Free
R0
forever, no card needed
  • 5 lookups & ratings / month
  • 1 user
  • Dispute logging
  • Basic audit trail
  • No contract templates
  • No signed contract tracking
  • No tenant account ledger
  • No property registry or tenant management
Get started free
Basic
R99
per agency / month
  • 50 lookups & ratings / month
  • Up to 3 users
  • Full dispute tooling
  • Audit trail & CSV export
  • 2 contract templates
  • 5 active rentals
  • Dashboard metrics
  • No tenant account ledger
Upgrade to Basic